Privacy Policy

Last Updated: November 15, 2025

At Lexoti, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or make a purchase. By using our services, you agree to the practices described below.

1. Information We Collect

a. Personal Information

We collect the personal information you voluntarily provide when you:

  • Place an order

  • Create an account

  • Contact our support team

  • Subscribe to newsletters

  • Enter promotions or surveys

This information may include:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely through our payment providers)

b. Automatically Collected Information

When you browse our site, we automatically collect:

  • IP address

  • Browser type / device information

  • Cookies and tracking data

  • Pages visited and time spent on the website

This information helps us improve site performance and personalize your experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order confirmations, updates, and support responses

  • Improve our website, services, and product offerings

  • Send marketing emails (only if you opt in)

  • Detect and prevent fraud or unauthorized activity

  • Personalize your shopping experience

We do not sell your personal information.

3. Sharing Your Information

We may share your information with trusted third parties, such as:

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping carriers

  • Marketing tools (only for opted-in users)

  • Analytics services (e.g., Shopify analytics, Google Analytics)

These partners only receive information necessary to perform their services and are required to protect your data.

We may also share information if required by law, such as:

  • Responding to legal processes

  • Protecting our rights or preventing fraud

4. Cookies & Tracking Technologies

Lexoti uses cookies and similar technologies to:

  • Store your preferences

  • Improve website functionality

  • Analyze traffic and user behavior

  • Deliver personalized content

You can control cookie preferences in your browser settings, but some site features may not function properly if cookies are disabled.

5. Data Security

We take data protection seriously. Lexoti uses:

  • Secure servers

  • Encrypted data transmission (SSL)

  • Restricted access to personal information

  • Shopify’s built-in security infrastructure

While we follow industry standards, no method of online transmission is 100% secure.

6. Your Rights (U.S. Customers)

Depending on your state’s privacy regulations, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

  • Opt out of marketing communications

  • Request information about how your data is used

To exercise any of these rights, contact us at kinzahaslamofficial@gmail.com.

7. Retention of Data

We retain your personal information only as long as necessary to:

  • Provide services

  • Fulfill legal and tax obligations

  • Resolve disputes

  • Maintain business records

After this period, data is securely deleted or anonymized.

8. Children’s Privacy

Lexoti does not knowingly collect information from children under 13 years of age.
If you believe a child has submitted personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites.
We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website indicates acceptance of the updated policy.

11. Contact Us

If you have any questions about our Privacy Policy or how your data is handled, you may contact us at:

Email: kinzahaslamofficial@gmail.com
Store: Lexoti

We value your trust and are committed to protecting your privacy.